The New Year’s Resolution Challenge

dreamstime_xs_70220212It’s that time of year when we reflect on the last twelve months and plan for next year.  Many of us will look to set some new year’s resolutions and most likely in the knowledge that they will be hard to keep.

In 2016 some commentators pointed out the home truth that many L&D teams seemed unable to generate the outcomes they sought, despite having the best of intentions and having – quite often – been prepared to announce these publically.  Something, the commentators lamented, seems to constantly hold the profession back from making the desired inroads.

So my challenge to the profession is to make 2017 the year that you try one new thing; and that might be as simple as one project that tries out that one new thing.  Keep it simple, start small…but start!

Here are some of my suggestions. Continue reading “The New Year’s Resolution Challenge”

Advertisements
The New Year’s Resolution Challenge

Designing an integrated talent suite that adds value

dreamstime_xs_44432584Recently many of the conversations I’ve had have turned to the topic of integrating individual talent-related systems together to create one seamless user experience and how that should look.  Industry analysts also report that this is a growing area of interest.  I know, from personal experience, that it’s pretty straightforward to find best-of-breed standalone solutions, but much harder to find the one system that perfectly integrates these all together, with sacrificing functionality along the way.

I’ve taken a step back and taken a holistic view of what an integrated talent suite should offer, not so much in terms of the user experience – as important as that is – but in terms of the functionality that will add the most value to the business.  For me, it’s the story told by the data that originates from each component in the mix that provides the real impetus to integrate.  And the problem I believe we are trying to solve:  finding, developing and retaining the maximum number of high-performing staff to deliver the business’ objectives. Continue reading “Designing an integrated talent suite that adds value”

Designing an integrated talent suite that adds value

Defining a Successful Digital On-boarding Experience

dreamstime_xs_38288063One of the major issues with a digital on-boarding experience is the fact that it can quickly become a victim of its own success, with the result that it becomes unwieldy.  It seems that every stakeholder in the organisation wants to see something from their part of the business included in the programme and it’s always deemed “mandatory” that every new starter completes it.

The outcome:  new starters and their line managers complain that their first days or weeks on the job are taken up with e-learning – blame is more easily placed on the method and not the content – and stopping the employee getting on with their new job.   You then have to start unpicking it and negotiating with certain stakeholders to remove their content from the programme.  In this second of two posts, I will look at what should be included and how. Continue reading “Defining a Successful Digital On-boarding Experience”

Defining a Successful Digital On-boarding Experience

The Importance of Getting Your Digital On-boarding Just Right

dreamstime_xs_38288276E-learning:  the cornerstone of nearly every corporate employee’s on-boarding, induction or new employee orientation – whatever name you give it.  Associated with a seemingly never-ending number of compliance training courses, it’s the bit your new recruits are eager to put behind them and that causes L&D and HR administrators much stress and heartache.  And it’s undoubtedly a major cause of the dissatisfaction with e-learning, when that need not be the case.

But it’s not just the general malaise that it can induce on your new starters that should be of concern.  It’s critical that your overall on-boarding process hits the mark for each person.  The evidence shows that getting things wrong here can have a major impact on your business.  So it really is time to take a new look at your digital on-boarding programme.  In this first of two posts, I will look at why it’s important to get this right. Continue reading “The Importance of Getting Your Digital On-boarding Just Right”

The Importance of Getting Your Digital On-boarding Just Right